Shipping & Delivery

Thank you for shopping with HEYFANCYSTYLE. By placing an order, you agree to the following terms:

Order Processing

  • Orders are typically processed within 3–5 business days (excluding weekends and holidays).

  • You will receive tracking information via email once your order ships.

  • We are not responsible for delays caused by carriers or customs.

Shipping Confirmation & Tracking

  • Once shipped, tracking updates may take up to 48 hours to appear.

  • Please monitor your tracking link for real-time updates.

Delivery Confirmation

  • All packages are considered delivered once marked “Delivered” by the carrier and/or shown with photo proof.

  • If marked delivered but not received, check with your building management, neighbors, or available security footage.

Lost or Stolen Packages

  • If tracking shows “Delivered,” we are not responsible for lost, stolen, or misplaced packages.

  • This includes theft, delivery to the wrong unit, or unattended packages.

  • Please ensure your delivery address is secure and accessible.

Incorrect or Incomplete Address

  • Customers are responsible for entering the correct shipping address at checkout.

  • If tracking shows delivery to the address provided—even if incorrect—we are not responsible and no refund or replacement will be issued.

  • Returns due to incorrect addresses will require a reshipping fee.

Shipping Delays

  • We are not liable for delays caused by weather, customs, or carrier issues.

  • During peak seasons, delivery may take longer than usual.

International Orders

  • Buyers are responsible for any customs duties, VAT, or import fees.

  • Transit times vary by country and may be subject to delays at customs.

Need Help?

If your package shows as delivered but you haven't received it:

  • Check with your building's front desk or manager

  • Review building security footage

  • Ask neighbors who may have accepted it on your behalf

Still need assistance? Contact us at support@heyfancystyle.com

By placing an order with HEYFANCYSTYLE, you acknowledge and accept this policy.