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Thank you for shopping with HEYFANCYSTYLE. By placing an order, you agree to the following terms:
Orders are typically processed within 3–5 business days (excluding weekends and holidays).
You will receive tracking information via email once your order ships.
We are not responsible for delays caused by carriers or customs.
Once shipped, tracking updates may take up to 48 hours to appear.
Please monitor your tracking link for real-time updates.
All packages are considered delivered once marked “Delivered” by the carrier and/or shown with photo proof.
If marked delivered but not received, check with your building management, neighbors, or available security footage.
If tracking shows “Delivered,” we are not responsible for lost, stolen, or misplaced packages.
This includes theft, delivery to the wrong unit, or unattended packages.
Please ensure your delivery address is secure and accessible.
Customers are responsible for entering the correct shipping address at checkout.
If tracking shows delivery to the address provided—even if incorrect—we are not responsible and no refund or replacement will be issued.
Returns due to incorrect addresses will require a reshipping fee.
We are not liable for delays caused by weather, customs, or carrier issues.
During peak seasons, delivery may take longer than usual.
Buyers are responsible for any customs duties, VAT, or import fees.
Transit times vary by country and may be subject to delays at customs.
If your package shows as delivered but you haven't received it:
Check with your building's front desk or manager
Review building security footage
Ask neighbors who may have accepted it on your behalf
Still need assistance? Contact us at support@heyfancystyle.com
By placing an order with HEYFANCYSTYLE, you acknowledge and accept this policy.
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